Privacy Policy

Privacy Policy

Introduction

At http://littleton-biofeedback-therapy.denvermentalhealthcare.com (hereafter referred to as ‘Littleton Biofeedback Therapy’, ‘we’, ‘our’ or ‘us’), we are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) of the United States
  • Utah Consumer Privacy Act (UCPA), Connecticut Common Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Personal Information Protection Act (POPIA).

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Important Note: This policy does not extend to third-party websites, applications, or services accessible via links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • Using Our Applications and Services: As an authorized user, your activities within our applications and services will be tracked for performance optimization and personalization.
  • Visiting Our Websites: When you browse our websites linked to this policy, we collect certain data as described below.
  • Communication with Us: We may reach out via emails, calls, or text messages (SMS) for updates, newsletters, or support, and we will handle your contact information accordingly.

Personal Data Collection

We collect several types of personal data to enhance user experiences and improve our services:

  • Account Information: This includes your username, email address, and password used to access our services.
  • Payment Details: We securely process payment information required for transactions through our platform.
  • Financial Data: In some cases, we may collect financial records to facilitate billing or accounting processes.
  • Purchase History: Records of products or services purchased from us, including transaction dates and amounts.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data from mobile devices accessing our apps.
  • Location Data: Information about your geographical location when using our services on a mobile device.
  • Feedback and Reviews: Any comments, suggestions, or ratings you provide to improve our products and services.
  • Social Media Information: Data collected when you interact with us on social media platforms, such as sharing content or commenting.
  • Product Interactions: Details about the products you view, search for, or purchase on our website.

We obtain this data through direct user input, tracking technologies (like cookies), and third-party sources who provide us with aggregated or de-identified information.

Cookies

To enhance your experience and understand user behavior, we use cookies in several categories:

  • Strictly Necessary Cookies: These ensure basic functions of our website, such as session management.
  • Preference Cookies: Tailored settings and preferences are saved for a personalized experience.
  • Analytics Cookies: Used to collect statistics about how visitors use our site, helping us improve its functionality.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the data is no longer needed for these reasons, it will be securely deleted or anonymized in accordance with applicable data protection laws.

Security Measures

To protect your personal information, we have implemented robust security measures:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted to safeguard against unauthorized access.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy standards to process sensitive data on our behalf.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. Our services are designed for a mature audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights (Geographical Dependence)

Depending on your location, you may have specific rights regarding your personal data:

  • Access, Rectification, Erasure: You can request access to the data we hold about you, correct any inaccuracies, and delete it when no longer necessary.
  • Data Portability: In certain jurisdictions, you have the right to receive your data in a structured, commonly used format and transfer it to another controller.
  • Objection and Restriction: You can object to or restrict the processing of your data for specific purposes.
  • Non-Discrimination: Some regions prohibit discrimination against individuals who exercise their data privacy rights.
  • Filing Appeals/Complaints: You have the right to make a complaint to a supervisory authority if you believe your data protection rights have been infringed upon.

To exercise these rights, please contact our dedicated privacy team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, requests for data access or correction, unsubscribe queries, or general privacy inquiries, please contact us: